Last Updated: July 2025
At Tabrizi Dentistry, your privacy and the confidentiality of your personal health information are very important to us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or engage with our clinic in any way.
1. Information We Collect
Although online appointment booking is not available through our website, we may collect the following types of information through direct communication channels (e.g., phone calls, WhatsApp, in-clinic visits):
- Personal Information
- Full Name
- Email Address
- Phone Number
- Date of Birth
- Nationality or Emirates ID (if applicable)
- Medical & Appointment Information
- Health concerns and dental history (shared during calls, WhatsApp, or in person)
- Preferred appointment dates or treatment types (if shared for inquiry purposes)
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Technical Information (from website usage)
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IP address
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Browser and device type
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Pages visited and time spent on site
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Cookies (see Section 6)
Note: Patients cannot book appointments online through our website. All appointments must be made through our reception team via phone, WhatsApp, or in person.
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2. How We Use Your Information:
We use your information to:
- Schedule and manage dental appointments (via offline channels)
- Send reminders or follow-ups via SMS, email, or WhatsApp
- Respond to inquiries and provide personalized service
- Improve our website, services, and marketing campaigns
- Comply with local healthcare regulations and guidelines
We do not sell, trade, or rent your personal information to third parties.
3. Data Storage & Protection
We take all reasonable steps to protect your personal information:
- Secure servers and encrypted storage
- Access limited to authorized staff only
- Regular system updates and firewall protections
- Confidentiality training for all team members handling patient data
4. Sharing of Information:
We may share your data with third parties only in the following cases:
- With trusted service providers (e.g., SMS/email platforms) who support our communication
- When legally required by authorities (e.g., MOH, DOH regulations)
- For referrals to other healthcare providers with your explicit consent
5. Your Rights:
You have the right to:
- Access and review the personal data we hold
- Correct inaccurate information
- Request deletion of your data (where legally permissible)
- Withdraw your consent for marketing communications at any time
To request access, modification, or deletion, please contact us at info@tabrizidentistry.com.
6. Cookies & Website Tracking:
Our website uses cookies to:
- Analyze visitor behavior and improve website performance
- Deliver more relevant content and services
- Remember user preferences on future visits
By using our website, you consent to our use of cookies. You can disable cookies through your browser settings.
7. Links to Other Websites:
Our website may contain links to third-party websites (e.g., Google Maps, social media). We are not responsible for the privacy practices of these sites. We recommend reviewing their respective privacy policies.
8. Children’s Privacy:
We do not knowingly collect personal data from children under the age of 16 without parental consent. If you believe your child has submitted personal data, please contact us to delete it.
9. Changes to This Policy:
We may update this Privacy Policy from time to time to reflect legal or operational changes. All updates will be posted on this page with the “Last Updated” date.
10. Contact Us:
If you have questions about this policy or how your information is handled, please contact:
Tabrizi Dentistry
Abu Dhabi & Al Ain, United Arab Emirates
info@tabrizidentistry.com
+971 55 555 0004